Support for armed forces and veterans

Forces personnel walking across bridge and the Armed Forces Covenant logo

The Armed Forces Covenant

The Armed Forces Covenant is a promise from the nation to those who serve in the Armed Forces, those who have served in the past, and their families. It promises that they should be treated with fairness and respect in their community, the economy and the society they serve with their lives.

What is being done?

The covenant focusses on ensuring that members of the armed forces community have the same access to government and commercial services and products as any other citizen. This support is provided in a number of areas including:

  • education and family well-being
  • having a home
  • starting a new career
  • access to healthcare
  • financial assistance
  • discounted services

You can read the Armed Forces Covenant promise in full here or watch this video provided by the Ministry of Defence.

What local support am I entitled to?

Support for children and families

  • School admissions
  • Early years childcare funding
  • Service pupil funding
  • Childrens education advice service
  • Family support
  • Forces charities including counselling for those who have lost a parent or been seriously injured.


Housing, Homeless and Council Tax Support

  • Information for veterans when applying for housing
  • Council Tax information including discounts dependent on the property/person
  • What to do if you are homeless


Employment Opportunities and Volunteering

  • Armed Forces champions within Jobcentres
  • Jobcentre work and health programme for veterans
  • Specialist recruitment for veterans
  • Volunteering with local organisations


Health services and social care support

  • NHS pathways to health services for veterans
  • Finding a GP and/or a dentist
  • Mental health for veterans
  • Access to adult’s social care


Benefits advice and support

  • Benefits support for a range of circumstances
  • Housing/Council Tax Benefit
  • Free school meals
  • Discretionary Housing Payments
  • Help with buying furniture
  • Citizens Advice Bureau


Help with funerals and bereavement Support

  • Help with funeral costs
  • Veterans funeral and bereavement advice
  • Financial advice for those that are bereaved
  • Support for children/young people who have lost a parent or who have been seriously injured


Armed forces charities and welfare support

  • Financial, practical and emotional support
  • Local support groups
  • Outreach and drop-in support sessions
  • Health and well-being support for LGBTQ+


Leisure and discounts

  • Free use of Bradford Council sport and leisure facilities
  • Defence discounts
  • Access to Bradford company shop with low cost food/products



  • Blue badge scheme for people with disabilities
  • Forces railcards
  • Veterans railcards

National Support for you

Veterans UK helpline

We make it easier for you to access the help and services you need by providing advice and support:

  • through either telephone contact or, if needed, during a home visit
  • with the transition from service to civilian life
  • to bereaved families
  • if there are changes in disablement
  • with any life event that needs welfare assistance
  • with any forms and help completing them if needed.

There are 4 Veterans Welfare Centres providing advice and support across the UK. If you need any help, phone or email the welfare centre nearest to where you live or the Veterans UK helpline.

Norcross Veterans Welfare Centre (covers North West England, Yorkshire and Humber, North Wales and Isle Of Mann)

Tel 01253 333494

Freephone (UK only):0808 1914 2 18
Telephone (overseas): +44 1253 866 043
Normal Service: 8.00am to 4.00pm, Monday to Friday


Veterans' Gateway

The Veterans’ Gateway service is the first point of contact for veterans and their loved ones. Our expert help covers welfare areas including housing, mental well-being, finances and more. You can get in touch with our friendly helpline team by phone, text and chat. We are here for you 24/7 and our helpline team includes veterans. 

Tel: 0808 802 1212

Text: 81212

Website: Veterans' Gateway


Help for Heroes

The leading armed forces and veterans' charity in the UK. Helping wounded veterans and their families to recover and get on with their lives. If you are living with anxiety and stress, are struggling financially, or just need a listening ear, we can help.

Tel: 0300 303 9888

Website: Help for Heroes

Did you know?

Armed Forces Day takes place on the last Saturday each June. Armed Forces Day is a chance to show your support for the men and women who make up the Armed Forces community: from currently serving troops to Service families, veterans and cadets. There are many ways for people, communities and organisations across the country to show their support and get involved. Look out for events taking place locally on our what's on calendar