Veterans UK helpline
We make it easier for you to access the help and services you need by providing advice and support:
- through either telephone contact or, if needed, during a home visit
- with the transition from service to civilian life
- to bereaved families
- if there are changes in disablement
- with any life event that needs welfare assistance
- with any forms and help completing them if needed.
There are 4 Veterans Welfare Centres providing advice and support across the UK. If you need any help, phone or email the welfare centre nearest to where you live or the Veterans UK helpline.
Norcross Veterans Welfare Centre (covers North West England, Yorkshire and Humber, North Wales and Isle Of Mann)
Tel 01253 333494
Email: Veterans-UK-VWS-North@mod.gov.uk
Freephone (UK only):0808 1914 2 18
Telephone (overseas): +44 1253 866 043
Email: veterans-uk@mod.gov.uk
Normal Service: 8.00am to 4.00pm, Monday to Friday
Veterans' Gateway
The Veterans’ Gateway service is the first point of contact for veterans and their loved ones. Our expert help covers welfare areas including housing, mental well-being, finances and more. You can get in touch with our friendly helpline team by phone, text and chat. We are here for you 24/7 and our helpline team includes veterans.
Tel: 0808 802 1212
Text: 81212
Website: Veterans' Gateway
Help for Heroes
The leading armed forces and veterans' charity in the UK. Helping wounded veterans and their families to recover and get on with their lives. If you are living with anxiety and stress, are struggling financially, or just need a listening ear, we can help.
Tel: 0300 303 9888
Website: Help for Heroes