GPs and Health Checks

Need Advice and medical treatment?

If you need non-emergency advice on medical issues, then you can use the NHS 111 service. You can use this service if you cannot wait for a GP appointment and they can advise you further. This service is available for 24 hours, seven days a week.

Contact the service via -

  • telephone: 111
  • textphone: 18001 111

Use the NHS BSL interpreter service 

For all medical emergencies dial 999.

How to register with your GP

A GP surgery must accept you unless there are reasonable grounds to refuse you. Any reason to not accept you must not be due to age, gender, social class, appearance, sexual orientation, disability, ethnicity or medical condition

They must also write to you stating the reasons why they have refused you as a patient. A GP may refuse you on the grounds of –

  • it has no capacity to take on new patients
  • it may not be accepting patients that do not live within its practice boundary
  • in your particular circumstances, it may not be appropriate for you to register with a practice that is a long way from where you live


If you feel you have been unfairly treated or having a problems registering with a GP, then you need to contact the NHS England’s Customer Contact Centre.

You can contact them via -

Going to the GP

You can make an appointment with a GP by either telephone or if you visit your GP’s website you may be able to book online which can often be quicker.

You might be asked to give some details about the reason you want to visit the GP. This is to help the healthcare staff and your GP better prepare for your appointment or be able to signpost you to more suitable health practitioner.

Once you have booked your GP appointment, make sure you give yourself enough time to get there. If you miss your appointment slot, you might be asked to book another appointment.

You can find your nearest GP by using the NHS service tool Go to Find a GP

NHS Health Check

This is a health check-up for adults in England aged 40 to 74 who do not have any of the following pre-existing conditions:

  • heart disease
  • chronic kidney disease
  • diabetes
  • high blood pressure (hypertension)
  • atrial fibrillation
  • transient ischaemic attack
  • inherited high cholesterol (familial hypercholesterolemia)
  • heart failure
  • peripheral arterial disease
  • stroke
  • currently being prescribed statins to lower cholesterol
  • previous checks have found that you have a 20% or higher risk of getting cardiovascular disease over the next 10 years

 As we get older, we have a higher risk of developing one of these conditions. An NHS Health Check helps find ways to lower this risk.

Go to NHS Health Check

Learning Disabilities Annual Health Checks

Learning Disabilities Annual Health Checks are for adults and young people aged 14 or over with a learning disability.

During the health check, the GP or practice nurse will –

  • carry out a physical check-up such as measuring your height and weight, blood pressure
  • talk to you about your lifestyle such as diet and exercise and try to help you find solutions to help you live a healthier life.
  • discuss any other health issues you may have such as epilepsy
  • talk to you about and review any medication or treatments you are having

If your learning disability has a specific cause, the GP or practice nurse will often carry out additional tests to check if there are any other health risks.

Adults and young people aged 14 or over with a learning disability that are on the GP practice learning disability register should be invited by their GP practice to come for an annual health check. However, you can talk to your GP about having your annual health check-up.

More about annual health checks