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Contacting the FYI Team

Our advisors can help if you:

  • have difficulty accessing the website or parts of it (but please check our accessibility tools page first, if appropriate)
  • want to share feedback about the site with us (e.g., broken link or other fault)
  • need help filling out one of our online forms
  • can't find information you think should be on our site
  • want to tell us about a service or event we should consider including - but please use the add a service or add an event forms to do this if you can

Unfortunately we can't help with:

  • queries about individual services or circumstances. Please contact the relevant service direct. You can use our Services Directory to search for a service.
  • concerns about a child or young person, or requests for Early Help. Use the Braford Children and Families Portal instead.

How to get in touch


Call us on 01274 432626

We're open 8:30am to 5pm Monday to Thursday and 8:30 to 4:30pm on Friday, excluding bank holidays.

Use our online form

If you'd like us to get back to you, we will do this within 5 working days.

Use our online form to contact us now

While filling out the form, you can choose whether you would prefer to be contacted via phone or email.

Email us

If you can't use the online form, you can find our email address by clicking 'Reveal email address' below.

Professionals please note: our mailbox is not monitored by BCFT staff. Do not send any sensitive information or documents to this email address. Any such documents or information should be sent according to the procedures you've established with BCFT.

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