Crisis De-escalation and Intensive Ongoing Support

Children, young people and parents can access support with crisis de-escalation and intensive ongoing support via phone support sessions, live chat and video calling.

The Safer Space at Towerhurst offers a same day response to referrals as well as ongoing intensive support as needed to help children, young people and parents through crisis and into lower level, longer term wellbeing services, when appropriate.

Crises could be around a wide range of matters, such as emotional distress, self-harm, suicidal thoughts, hearing voices, anxiety, low mood, body image, bullying, difficulties with gender identity and so on.

How to refer

Self-refer by calling 01274 585885 10am - midnight weekdays or 2pm - midnight weekends. Outside of those hours please call First Response to be referred on 01274 221181. Professionals can make a referral using this form.